Payments
- I pay for my domain using Paypal or Braintree, but I can't see any payments made out to Tahometer
- Plan pricing and subscription details
- Are Custom Plans Available?
- Is there a setup fee?
- If I cancel my account within 30 days of signing up, will I be charged any fees?
- Do I need a credit card to sign up?
- Can I change my plan later on?
- I have a Solo plan that should give access to two users, but I am only able to add one user.
I pay for my domain using Paypal or Braintree, but I can't see any payments made out to Tahometer
We take payments through Paypal or Braintree via our partner, Software Planet Group. For this reason, all payments to Tahometer that are made through these systems will also be sent to Software Planet Group.
Plan pricing and subscription details
Paid subscription plan includes number of active users.
Active users are users who can track time.
There are 4 types of users:
Time reporter,
Project reviewer,
Company reviewer,
Administrator.
Only "Time reporter" and "Administrator" can tracking time. "Project reviewer" and "Company reviewer" can only preview the statistics of other users.
For example, “Small” subscription plan includes 5 active users. They are 5 users with roles "Time reporter" or "Administrator", and we can add unlimited number of users with role "Project reviewer" or "Company reviewer", who can view statistics. Total number of users will be 5 active + number of users who can review statistics , and all of them have the active status.
Active users are users who can track time.
There are 4 types of users:
Time reporter,
Project reviewer,
Company reviewer,
Administrator.
Only "Time reporter" and "Administrator" can tracking time. "Project reviewer" and "Company reviewer" can only preview the statistics of other users.
For example, “Small” subscription plan includes 5 active users. They are 5 users with roles "Time reporter" or "Administrator", and we can add unlimited number of users with role "Project reviewer" or "Company reviewer", who can view statistics. Total number of users will be 5 active + number of users who can review statistics , and all of them have the active status.
Are Custom Plans Available?
Yes! Go ahead and contact us at info@tahometer.com and we can put together a comprehensive quote that will fit your company’s needs.
Is there a setup fee?
No, there is no setup fee for any of our plans.
If I cancel my account within 30 days of signing up, will I be charged any fees?
No, you can test Tahometer risk-free! If you cancel before your trial expires, you will not incur any fees.
Do I need a credit card to sign up?
No, you do not need a credit card to sign up. We will only ask for a credit card if you decide to upgrade your free account. In that case, we take Visa, MasterCard.
Can I change my plan later on?
Absolutely! You can upgrade or downgrade your plan at any time, with no additional charges.
I have a Solo plan that should give access to two users, but I am only able to add one user.
The administrator is also considered a user of the service, regardless of whether or not they record their time.